Support
Have a question or running into an issue? We're here to help.
Frequently Asked Questions
How do I log a win?
Tap the "Log a win" button on the Home tab. Choose your effort level, pick an interest (or leave it as a General win), and hit save. That's it.
What is Pro, and what does it unlock?
Pro unlocks sharing cards, Lane Drop, custom level titles, and custom interest labels. The full core loop — logging wins, setting goals, leveling up — is always free.
How do I restore my Pro purchase?
Go to the Me tab → Settings → Restore Purchases. Your purchase is tied to your Apple ID, so it will restore on any device signed in with the same account.
What is Lane Drop?
Lane Drop lets you share a goal or interest with a friend via iMessage, AirDrop, or any app on your phone. The recipient opens the link and can add it to their own MyLane.
Is my data backed up?
Your data is stored on your device. If you have iCloud Backup enabled, it's included in your device backup. You can also export your data manually from Settings at any time.
How do I delete all my data?
Go to the Me tab → Settings → Clear All Data. This permanently removes everything from the app. This action cannot be undone, so export your data first if you want a copy.
How do I cancel my subscription?
Subscriptions are managed through Apple. Go to iPhone Settings → Apple ID → Subscriptions → MyLane to cancel at any time.